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Search results for help desk software
The second edition of the Lifehacker book, Upgrade Your Life, is a compilation of the best 116 hacks and downloads from Lifehacker's archives. This dead tree version of the web site transforms dozens of blog posts into comprehensive, edited tutorials, which will be familiar to longtime readers. While an official electronic version of Upgrade Your Life isn't available, today I've pulled together links to all the past posts that informed each book chapter to give you a one-stop preview of what's inside that cover. Consider this post the unedited web version of the book. After the jump, get a ginormous roundup of al read more »
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Request Tracker is a Help Desk database system that allows you to store and retrieve all pertinent information about customer requests. Track who requested what and when they requested it, what was done to address the request, who handled the request and how much time it took them. read more »
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The next generation of web development tools uses the strong growth in OSS developments like LAMP and other technologies to provide the Web as a way to run applications online. Software Solution providers at Perception System now help to deliver applications as Web services which were traditionally only available as applications on a desk based computer.
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