msoutlookjournalcall.png Windows only: Microsoft's lesser-known Journal feature can attach transaction details to contacts—which makes it perfect for storing notes about phone calls. When you want to keep careful track of who you called when and what you talked about and decided, the Productivity Portfolio says the Journal's the way to go. Hit the link to get a step-by-step Journal tutorial, or just press Ctrl+Shift+J to get started on a new Journal entry in Outlook now.
Microsoft Outlook Journal | Documenting Phone Conversations [Productivity Portfolio]






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